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1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, contact details (e.g., phone number, email address), date of birth, and other identifying information.
  • Health Information: Information related to your mental health history, treatment plans, and any other relevant health data necessary for providing therapeutic services.
  • Payment Information: Billing details, payment method, and insurance information, if applicable.
  • Communication Information: Information from email correspondence, messages, and phone calls.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide therapeutic services and manage your care.
  • To communicate with you about appointments, therapy sessions, and other relevant updates.
  • To process payments for services rendered.
  • To comply with legal and regulatory obligations, including record-keeping and reporting requirements.
  • To improve our services and ensure quality of care.

3. Sharing and Disclosure of Information

We may share your personal information with third parties only in the following circumstances:

  • With Your Consent: We will share information with third parties if you provide your explicit consent.
  • With Healthcare Providers: We may share information with other healthcare providers involved in your care.
  • For Legal Reasons: We may disclose information if required by law, such as in response to a subpoena, court order, or government investigation.
  • For Payment Processing: We may share information with third-party payment processors to facilitate payment for services.

4. How We Protect Your Information

We take the security of your personal information seriously and have implemented appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes:

  • Secure data storage with encryption.
  • Regular software updates and security patches.
  • Access controls and authentication measures.
  • Confidentiality agreements with staff and third-party service providers.

5. Your Rights and Choices

You have certain rights regarding your personal information:

  • Access and Correction: You have the right to access your personal information and request corrections if it is inaccurate or incomplete.
  • Data Portability: You may request a copy of your personal information in a commonly used format.
  • Deletion: You may request the deletion of your personal information, subject to certain exceptions required by law.
  • Restrict Processing: You may request to restrict the processing of your personal information under certain circumstances.
  • Withdraw Consent: You have the right to withdraw your consent to the processing of your personal information at any time.

6. Retention of Information

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes through our website or by other appropriate means.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

About

Welcome to Eileen Kristina Counseling & Coaching!

Navigating life’s challenges can feel overwhelming, especially when your relationships are at the heart of it all. Whether you’re dealing with  conflict, communication breakdowns, or simply feeling disconnected, you deserve a space where your experiences are validated, your strengths are highlighted, and your growth is prioritized.

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